Returns & Exchanges
At Murf Australia, we want you to be completely satisfied with your high-performance sports gear. If your purchase isn't quite right, we offer a 30-day return window for items in their original, unused condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Gear
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn state.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any Australia Post location.
Receive Your Refund
Once our warehouse team inspects your returned items, we will process your refund or dispatch your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing